About Student Basketball Tickets
Student Basketball Ticket Policies and Procedures
NOTE: The policies and procedures below are current as of October 16, 2009. Policies and procedures are still being developed, and are subject to change without notice.
- Eligibility
- Cost
- Season Tickets
- Student Ticket Accounts
- Home Game Ticket Process
- Loyalty Points
- Seating Assignment/Location
- Arena Access
- Guest Tickets
- Transferability
- Cancellation
- Spouse Cards (External Link)
Eligibility
- Students – Students must be currently enrolled and have paid the full University Programs and Services Fee to be eligible for the opportunity to purchase student football tickets. Eligible students are not guaranteed a ticket. Students who have not paid the full University Programs and Services Fee but are enrolled in at least 6 hours may opt to pay the full fee to become eligible for the opportunity to purchase student football tickets.
- Spouses –Eligible students may purchase a Spouse Card through the Volcard Office to provide their spouse the opportunity to obtain student basketball tickets. Purchasing a Spouse Card does not guarantee the spouse a ticket. Once the student spouse has purchased a Spouse Card they will follow the same procedures outlined for students for obtaining tickets. Their Spouse Card is considered their Volcard and the Spouse Card number is considered their NetID.
Cost
Home student basketball tickets are free.
Season Tickets
In order to provide the greatest number of students the opportunity to obtain tickets, student season tickets are not available. Tickets will be distributed on a game by game basis only.
Student Ticket Accounts
Students have secure, personal accounts in the on-line student ticket system from which to: (a) manage their account information, (b) track their attendance history, (c) view their Loyalty Point total, and (d) activate their Volcard for a basketball game.
- Initial Login - The first time students log in to the student ticketing system, they will need to use their NetID username and the password ‘guest’ (password is case-sensitive). They will then be prompted to change the password so that it will be unique to their account.
- Email Opt-Out - By registering for tickets, students consent to receiving emails related to their ticket requests. Students can elect to opt-out of receiving additional emails regarding athletics events by checking the disable emails button under their Student Status Information on the Student Information page of the online student ticket system. Students will then only receive those emails related to their ticket requests (e.g. email notification of being awarded a ticket, etc.).
- Reminder Emails - Students can elect to receive an automatic email reminder at the beginning of each ticket registration period by checking the reminder email button under their Student Status Information on the Student Information page of the online student ticket system.
Home Basketball Game Ticket Distribution Process
Student home basketball game tickets will be distributed on a first come first served basis through the on-line student ticketing system. To obtain a ticket, students need to log into the system at the appropriate time (see schedule) and reserve a ticket. Instead of a hardcopy ticket, the system then activates their Volcard for access to the game. This process is called “Activating Your Volcard”. If a student has not “Activated” their Volcard for a game, then they will not be allowed entry into the game.
- IMPORTANT NOTE: If after activating your Volcard you determine that you will be unable to attend the game, please log back into the on-line student ticketing system and cancel your ticket (deactivate your Volcard). This will provide another student the opportunity of obtaining the ticket.
Loyalty Points
No loyalty points will be awarded for attending home basketball games.
Seating Assignment/Location
- Seating Assignment –Student seating for basketball is general admission.
- Seating Location
- Men's Games – Depending on the game, student seating for men's games will be located in sections 123 – 126; 128 – 130; and/or 322 – 327A with overflow seating located in sections 301A and 309A. The sections available for any given game is dependent on anticipated student demand for the game.
- Women's Games - Seating for women's games is located in sections 128 & 129 with overflow seating in sections 328 – 330 and sections 312 – 314
- Sitting Together –To sit together, students should arrive at the stadium together. Seats may not be held for late arrivals.
Arena Access
To gain access to the arena on game days, individuals will need to bring their student ID card (Volcard) or Spouse Card, which they have activated for the game. The card will be scanned at the doors.
Guest Tickets
Student guest tickets are not available for home basketball games.
Transferability
STUDENT TICKETS ARE NON-TRANSFERABLE. Individuals may only enter the arena using their own "activated" Volcard or Spouse Card.
- IMPORTANT NOTE: Allowing someone else to use your Volcard or Spouse Card of using someone else’s Volcard or Spouse Card is a violation of the Student Standards of Conduct, and will result in student disciplinary action up to and including exclusion from the University.
Cancellation
Students may cancel their ticket for a game (deactivate their card) at any time. If after activating your Volcard for a game, you determine that you will be unable to attend the game, please log back into the on-line student ticketing system and cancel your ticket (deactivate your Volcard). This will provide another student the opportunity of obtaining the ticket.